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Your Primary Care Physician (PCP)

A primary care physician, also called a PCP, is a doctor who takes care of you and helps you stay healthy. Your PCP will provide most of your health care. Your PCP will keep a record of your health and your health care. If you need special care for a health problem, your PCP will make the arrangements and tell you where to go. You will need your PCP’s okay, called a referral, in order for Medicaid or ARKids First to pay.

Do you need a PCP?
How do you get a PCP?
How do you change your PCP?
Choosing a PCP

Do you need a PCP?

You must pick a PCP unless:

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How do you get a PCP?

The ways to choose a PCP are:

You must make sure the PCP you choose is a Medicaid or ARKids First provider. If you need a list of PCPs who take Medicaid or ARKids First, call ConnectCare or visit your county DHS office. The list tells you:

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How do you change your PCP?

To change your PCP, call the ConnectCare help line at 1-800-275-1131
(TDD: 1-800-285-1131), or visit the DHS office in your county.

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Choosing a PCP

For each family member on Medicaid or ARKids First, pick three doctors. If a doctor you choose cannot take more patients, DHS will try to give you your next choice. Choose carefully. Here are some things to keep in mind:

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